Questions & Answers.
Here are a few of the most common questions (and their answers) we get about our card programs.
If you’d like additional information or need help, give our customer service ninjas a call at 888 386 2555.
Purchase with Purpose.
Why a debit card?
What about my current bank account?
Use our card as the default payment method for things like Amazon and other online purchases, or your morning coffee, maybe even your cell phone bill and other utilities. Heck, you can even use your existing bank to set up deposits through our website and mobile app.
How do I deposit money into my account?
How can I get cash?
Are there fees on this card?
Do I get a tax deduction for the amount my card earns.
How can I get a card for my organization?
Can I support multiple organizations from one card?
How can I maximize my support by using this card?
- Online subscriptions and purchases
- Utilities, internet, and cell phone bills
- Restaurants, coffee shops, and grocery stores
To maximize the amount you generate, use your card for online purchases and press credit (or hit enter when prompted for your PIN) when you checkout in person.
Also – we’ve built a RoundUp feature that let’s you automatically donate your spare change with every purchase!
What is RoundUp?
To learn more or sign up, login to your account dashboard here.
Can I donate money directly from my account to the organization?
Disclaimer: BY USING THIS CARD YOU AGREE TO THE TERMS AND CONDITIONS OF THE CARDHOLDER AGREEMENT AND FEE SCHEDULE, IF ANY. The GroundSwell Prepaid Visa Card is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Visa U.S.A. Inc. “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of Metropolitan Commercial Bank ©2014.
FOR CUSTOMER SERVICE CALL PREPAID VENTURES, LTD – GROUNDSWELL AT (888) 386-2555.